Any products we have in stock will be shipped within 24 hours. To make a smaller environmental impact, and to give back as much as possible, the majority of our products are made-to-order. This means that our average shipping takes 5-10 days after purchase (not including handcrafted paddles or axes that take 2-3 weeks), but will create a smaller carbon footprint. Our goal is to continue to sell the highest-quality adventure-inspired goods, while planting as many trees as we can with your help!
An order confirmation email will be sent to you after we have received your order. We will also send you a shipping confirmation and applicable shipping updates!
We want to see you happy- so we offer a 15-day, money-back guarantee from the date of delivery. Items must be unworn/in original condition, and must include the original packaging.
If the item has a manufacturer defect, we will send you a new item at no additional charge once we receive the defective item and confirm the issue. Contact us at info@EchtraOutfitters.com to speak with us about your particular case so we can talk one-on-one.
Because we are a small team of passionate individuals, enquiries will receive a response within 24 hours.